RepairTrack (Incident Response Management)
RepairTrack is the only online repair and maintenance request tracking system designed for condominium / strata property managers and caretakers. RepairTrack is designed to receive and respond to repair and maintenance requests, and complaints, providing the means to dispatch an individual or company to resolve the issue and track the entire communication flows from beginning to end.
- We provide a central database of all repair and maintenance requests and actions, andoccupant and owner complaints.
- Each category or maintenance request can be dispatched immediately to a building caretaker or supplier, and their responses and actions are track by Repairtrack. This means that a full conversation for each request or complaint is available for reporting and audit purposes.
- The data can be integrated into other applications, such as accounting, building websites and corporate dashboards.